HEVO

On-demand rides are subject to driver availability. For planned trips, book in advance.

How do I book a ride with HEVO?

Help your driver find you at the right place.

How do I choose the right pickup location?

What to do when the app cannot find a ride.

Why are there no drivers available?

Manage the card used for card-paid rides.

How do I add or change my payment card?

Where can I find my past rides and receipts?

How do I cancel a ride?

Give HEVO the details needed to help locate a lost item.

I left something in a vehicle. What should I do?

Get help with a declined payment or an unfamiliar fare.

My payment failed or a charge looks wrong

What to check when your pickup is delayed or the driver cannot find you.

My driver is late, cancelled, or I can’t find them

How to check ride availability as HEVO returns to selected areas.

Where is HEVO available?

Schedule a future pickup and check whether a driver has accepted it.

How do I book a HEVO ride in advance?

Why HEVO is starting with advance bookings and when your driver is confirmed.

How HEVO bookings work during our relaunch

Check the status of a scheduled ride when it is unassigned or a driver cancels.

What if no driver accepts my pre-booking or my driver cancels?

Paul Ayris

Booking, pickups, payments and help with your ride.

Riders

HEVO website

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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